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SELECTED ISSUE
Attractions Management
2019 issue 3

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Attractions Management 2019 issue 3
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7   Editor’s Letter: Neuroscience
Liz Terry shares her thoughts 

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14   People profile: Tom Hennes
Tom Hennes discusses how he has transformed the Empire State Building's visitor experience

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16   People profile: Dimitrios Pandermalis
The Acropolis Museum has just celebrated its 10-year anniversary. Its president, Dimitrios Pandermalis, talks about his plans to take the museum forward in the next decade and beyond

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20   People profile: Gus Antorcha
SeaWorld's new CEO Gus Antorcha on the company's new direction as it starts to recover following several years of turmoil

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22   Science Centres news: Project North gets 2023 opening date
Eden Project North – an £85m (US$108m) marine-centred recreational complex and leisure attraction in Morecambe, UK, has been set an opening date of Q2 2023

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25   Visitor Attractions news: Overseas expansion for Museum of Ice Cream
The Museum of Ice Cream (MOIC) has announced plans to open several new locations, both in the US and internationally over the next 18 months, starting with its first New York City flagship in Q4 2019

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26   Theme Park news: The Avengers coming to Disneyland in 2020
This year's D23 fan event in Anaheim was the setting for a host of announcements in regards to Disney's parks, with a new Avengers attraction sitting at the top of the pile

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28   Waterparks news: Great Wolf expanding overseas
US waterpark operator Great Wolf Resorts has announced plans to open its first venture overseas, with the Great Wolf Lodge coming to Oxfordshire, UK, in 2022

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28   Industry Opinion: Waterparks news
Reinvestment leads to stability, Aleatha Ezra, WWA 

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31   Museums & Galleries news: AUS$57.5m renovation for Australian Museum
A major renovation project that will expand touring exhibition halls and create several new facilities at the Australian Museum in Sydney saw the venue closed to the public on 19 August

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33   Heritage news: Norwich Cathedral installs Helter-skelter
A 55-ft (16.8m) helter-skelter ride set up in the nave of Norwich Cathedral in England has offered visitors a new perspective on the historic building, say cathedral bosses

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34   Zoos & Aquariums news: Vertical aquarium
A 170,000sq ft (51,816sq m) vertical aquarium is one of the ideas being considered for a proposed 500ft-high (152m) observation tower at the centre of a development project in San Diego

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34   Industry Opinion: Zoos&Aquariums news
Emergency Preparedness, Janet Ho, WAZA executive office

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36   Technology news: Predicting the entertainment venue of the future
Entertainment venues need to undergo technological and design upgrades to prepare them for the experienceseeking consumer of 2040, according to research by Euromonitor International

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38   Interview: Chris Perry
Royal Caribbean’s Chris Perry talks about the operator’s new ‘Perfect Day’ private island destinations

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44   Research: Theme and Museum Index 2018
The big players in the theme park industry reach a record 500 million visitors

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52   News report: Epic Universe
Universal announces plans for the single largest theme park investment in its history

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On the Cover: How neuroscience is reshaping the visitor experience
 
56   Technology: The show must go on
Circus Roncalli does away with live animal performances in exchange for cutting-edge hologram show
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60   Museums: Brain power
Neuroscientist Dr Tedi Asher speaks about her research into gallery audiences
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64   Promotional feature: Holovis
The Future of Guest Experiences: this time, it's personal
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66   Mystery shopper: Catching butterflies
Jane Kitchen visit’s Dollywood’s US$37m Wildwood Grove expansion
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70   Awards: Museums and Heritage Awards
This year’s winners are revealed
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80   Museums: A museum in motion
The Australian Centre for the Moving Image is undergoing a AUS$40m renewal. CEO Katrina Sedgwick talks about the plans
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84   Tourism: The dark side
With locations like Chernobyl increasing in popularity, Kath Hudson looks at the dark side of the global tourism sector
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88   Promotional feature: Whitewater
WhiteWater thinks outside the box to create memorable, immersive experiences that go beyond the thrill
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90   Rides: Monsters, myths and motorbikes
We take a look at some of the biggest ride openings for visitor attractions worldwide, including Universal’s new Hagrid coaster
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96   Promotional feature: OurPeople
Home to the world-revered peppa pig world and welcoming more than one million visitors every year, paultons park was voted Tripadvisor’s number one UK amusement park for the fourth year running in 2019
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98   Show Preview: IAAPA Expo Europe
What’s on offer at the show, plus news from some of the attending exhibitors
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104   Attractions-kit.net: Product Innovation
Suppliers talk about their latest product, design and technology launches
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